WIJONO, Frederick Dewantara; EFRATA, Tommy Christian. Strengthening Customer Loyalty through Customer Engagement, Customer Experience, and Service Innovation. Jurnal Entrepreneur dan Entrepreneurship (JEE), [S. l.], v. 12, n. 2, p. 155–168, 2023. DOI: 10.37715/jee.v12i2.4177. Disponível em: https://ojs3.somebut.my.id/index.php/JEE/article/view/4177. Acesso em: 2 nov. 2026.